UAB "ISMIRA"
ROYAL CARIBBEAN CRUISES Ltd. - www.royalcaribbean.com
POSITION SUMMARY:
To direct the daily operation of vessel’s wine sales operation including the effective administration, supervision execution of programs consistent with the company standards and goals of providing excellent service while generating maximum revenue.
All duties and responsibilities are to be performed in accordance with Royal Caribbean International’s Gold Anchor Standards, SQM standards, USPH guidelines, environmental, and safety policies.
Each shipboard employee may be required to perform all functions in various food and beverage service venues and throughout the ship.
Food, accommodation, and medical insurance expenses are covered by the company
Permanent job with 6 months contracts followed by 2 months vacation
• At least 21 years of age
• speak good English; ADDITIONAL LANGUAGE NEEDED
• are hospitable and friendly person
• having relevant experience
Hiring Requirements:
Two to three years previous experience, preferably in a wine bar, 4 or 5 star restaurant, lounge etc.
Extensive knowledge of various wines, sparkling wines and spirits. Ability and willingness to converse and educate guests regarding wines.
Highly motivated, personable and service oriented individual that is able to communicate comfortably in large and small groups is required.
Candidates are required to demonstrate their knowledge and skills as it pertains to this position.
Ability to lead guests in wine related activities such as wine trivia, wine games, and wine tastings for individuals and small groups.
Ability to work independently to, quickly and accurately.
Working knowledge of public health standards.
Working knowledge of cash registers and/or related computerized systems. Ability to perform basic math functions with regard to calculating tips, discounts and percentages.
Working knowledge of inventory control methods and standards.
Ability to up-sell and promote wine and drink specials.
Ability to apply customer service skills, according to Royal Caribbean International’s Gold Anchor Standards, when interacting with guests and co-workers.
Ability to provide on-the-job training to Bar Servers and Bar Utility personnel.
Completion of high school or basic education equivalency preferred.
Language Requirements:
Ability to speak English clearly, distinctly and cordially with shipboard employees and guests.
Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers.
Ability to speak additional languages such as Spanish, French or German preferred.
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